Utility Management
Challenge
The company is looking into options for utility management to offer as a new product and needs a few features wireframed to facilitate discussion.
Company
Homebase is a SaaS platform for residential and commercial properties to manage WiFi and its connected devices including access, security, and smart home technology.
Users
Residents and Property Managers of multifamily and commercial properties.
Role
The company’s sole end-to-end product designer.
Goal
Design a mobile app that helps residents and property managers control and manage utilities with AI capabilities.
Design
Balancing Business and User Needs
As this project had a unique, 3-day turnaround timeline to prepare for an important meeting.
I worked closely with the executive team to understand the business needs and used my previous research on user personas to craft delightful and innovative experiences.
Requirements
- Resident pre-stay utility activations
- Resident billing in app
- Property Manager expense management
- Data/Analytics for managers and residents
